German Post Hotline: number for the Customer

Do you have any questions or problems sending a letter or reason to complain, for. As a result of a damaged letter, can you call yourselves the hotline of Deutsche Post. As you can reach the customer service of Deutsche Post by phone and what alternative there is to contact the support, learn it here.

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The German post office is the first stop in Germany, when it comes to mail letters at home and abroad. Anyone who has concerns about the package delivery, experiences with us and how to achieve the DHL Hotline.

German Post Hotline: so you can reach the Customer

  • Private customers reach the German post office by calling 0228-4333112. There are telephone charges at the normal rate.
  • For international letters and shipments abroad one turns to the hotline from 0,228 to 4,333,118.
  • Business customers reach the support at an alternate phone number: 01806-5555555. Per call € 0.20 fall from the German. Landline and 0.60 € from the mobile network to.
  • The hotlines are available Monday through Friday from 7 to 20 PM.
  • The service phones for residential customers are also Saturday from 8 am to 14h occupied (except holidays).
  • The status of a delivery with tracking number, so one registered, you can follow online.

German post-HotlineThe German post office, also known as the German Post DHL, meanwhile, offers a wide range of services and products, both for individuals and business customers. To ensure the smooth processing of customer inquiries therefore it provides a set of service numbers available which are dedicated to the specific product or offer, and you can target even help.

Regardless of whether you have for example a question about Infopost-Manager to the posting lists or even the tracking, you can always find a competent contact person at one of the various hotlines, which further helps you in your case.

The various hotlinesphone numbersAccessibility of hotlines
Private client letter (national and international)0228 4333111Mon. 7-20 pm, Sat 8-14 pm (except national holidays) for Festnetztarif
Business customers letter (national)0180 6 555555Mon-Sat 7-20 pm (except national holidays) for EUR 0.20 per call from a German landline; Max. EUR 0.60 per call from a German mobile network
Business Customer Letter (international)0228 4333118Mon. 8-18 pm, Sat 8-14 pm (except national holidays) for Festnetztarif
Residential and business customers DHL package0228 28609898Mon. 7-22 pm (including holidays) for Festnetztarif
Residential and business customers, DHL Express (national)0180 345300-1 6Mon. 7-20 pm, Sat 7-16 pm (except national holidays) for EUR 0.20 per call from a German landline; Max. EUR 0.60 per call from a German mobile network
Residential and business customers DHL Express (international)0180 345300-3 6Mon. 7-20 pm, Sat 7-16 pm (except national holidays) for EUR 0.20 per call from a German landline; Max. EUR 0.60 per call from a German mobile network
DHL packing station and DHL Paketbox0228 28609855Mon. 7-22 pm (including holidays) for Festnetztarif

German Post Hotline: number for the Customer

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German Post Hotline: so you can reach the Customer

So that your concerns are dealt with quickly, their data transmissions, including the date of shipment, the recipient and sender address as well as a tracking number should keep on hand.

Should you dialogue marketing via the German postal operated, ie mailing campaign for example, customer acquisition plan, and have a problem with the dialogue marketing software, so there is also a specially installed hotline. This reaches its Monday through Thursday from 8 am to 17 o'clock and on Fridays from 8 to 16 PM. Per minute or part thereof from a German landline hotline cost 0.14 euros, from the cellular network you pay a maximum of 0.42 euros.

  • Phone: 0261 13355-293
  • Phone: 0180 5 334460

German Post Hotline: number for the Customer

Who does not like to clarify his concerns over the phone or outside the hotline accessibility needs help can also manage otherwise be. Among others, the German Post has namely also a customer portal on the own website, where you'll get the answers to frequently asked questions, you can calculate your postage and much more. We show you also how you can complain to you at Deutsche Post. With us you learn also what c / o means letters and what the term &# 8220; Please add postage, Franking optional&# 8221; is to be understood.

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Images: German Post, leungchopan. Christian Mueller / Shutterstock.com

Original article of 30 December 2014 Updated on March 8, 2016

14.11.2017

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