If you have questions for your O2 contract or have any problems, you can call the O2 customer service. Here you will find all contact information such as phone number, email and online support.
The best you have your O2 customer number ready and waiting when you are a returning customer. You can find them in the online portal on your bills. Look here, if you want to terminate at O2.
O2 hotline for contract customers
|From the O2 network||55 222||20 cents per call|
|from the landline||089 78 79 79 400||20 cents per call|
|From other mobile networks||0176 888 55 222||Cost depends on your tariff|
|From abroad||0049 176 888 55 222||Cost depends on your tariff|
O2 customer service for prepaid customers
|From the O2 network||55282||20 cents per call|
|from the landline||0180 40 55 282||20 cents per call|
|From other mobile networks||0176 888 55252||Cost depends on your tariff|
|From abroad||0049 176 888 55 282||Cost depends on your tariff|
View O2 Mobile of the month*
Hotline for card activation, fault, order & Co.
|card activation||0800 66 999 66||Free|
|contract termination||0800 10 15 849||Free|
|DSL and landline Disorder||0800 52 51 378,||Free|
|Premium customers||0179 4444 333||Free for premium customers|
|order Hotline||089 78 79 79 409||Cost depends on your tariff|
Online Contact by "O2 online instead Hotline"
since the O2 hotline often overloaded is, O2 has set up an online service called "O2 Online instead Hotline" currently but only for selected users, which will be notified directly via SMS or email.
Fortunately, there are the following online alternatives for all.
O2 O2 offers a chat and a chat order:
- Opens this O2 website *.
- Scroll down to "Personal contact via email" and click on the appropriate links.
Dissatisfied customers who make known their displeasure in public, are never good for business. You can therefore also ask (politely) on the following social media sites O2 for help to your problem:
O2 shops near
- Goes in search of O2 Shops near you * to address the problem with a support staff.
- Orders can give naturally also.
- Help of like-minded gets her in the O2 Forum.
- To do this you registered you there to get help from people with the same problem.
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